What does sorry card delivered by email mean?
It generally means the apology card or message was
submitted to the email-delivery process. It does not
automatically prove that the recipient opened, read or
accepted the apology.
Why has the recipient not received the apology email?
The address may contain a typing error, the message may be
filtered into spam or promotions, the inbox may be full, or
the recipient's provider may reject or delay automated mail.
Does delivered mean the sorry card was opened?
No. Sent, delivered and opened are different stages. A
delivery result does not necessarily confirm that the
recipient viewed the card.
Should I send the apology email again?
First check the email address and ask the recipient to look
in spam, junk or promotions. If needed, resend once with
care instead of repeatedly sending the same apology.
Can the email go to spam even when the address is correct?
Yes. Inbox providers use their own filters. A correct
address does not guarantee primary-inbox placement.
Can an apology email guarantee forgiveness?
No. An apology email can communicate regret, but
forgiveness and a reply depend on the recipient, the
situation and the relationship.
Is it okay to send a sorry card after being blocked?
Do not use another email address or channel to bypass a
clear block or request for no contact. Respecting boundaries
is part of a sincere apology.
How can I create a new personalised sorry card?
Open the Say Sorry creation page, write or generate your
apology, review the recipient details and create the
personalised card before submitting it.
Editorial note:
This page explains general email-delivery behaviour and respectful
communication. A successful delivery does not guarantee inbox
placement, opening, a response, forgiveness or reconciliation.
Read the
Say Sorry disclaimer
for additional information.