Privacy Policy

1. Information We Collect

When you use Say Sorry, we may collect information that you voluntarily submit through our forms. This may include sender name, receiver name, message content, location, email address, selected visibility preferences and other information needed to create or deliver your personalised page or card.

2. How We Use Your Information

We use submitted information only to provide, manage and improve our services. It may be used for:

• Creating personalised Sorry Cards and love-related pages.
• Generating and providing a unique page link.
• Helping your message reach the intended person.
• Reviewing submitted Sorry Cards before public approval.
• Displaying approved Sorry Cards on public pages.
• Managing submitted requests through a control panel.
• Improving website experience, safety and service quality.

3. Email Privacy, Name and Location Choices

Your email address is used only for service-related purposes, such as managing your submission, providing relevant communication or helping deliver the requested service. Your email address is kept private and is not displayed publicly.

When creating a Sorry Card, you may be given the option to show or hide your name and location. The public card will follow the visibility choices selected by you at the time of submission. You should review these choices carefully before submitting your card.

4. Public Sorry Cards and Review Process

A submitted Sorry Card is not published immediately. It is first reviewed by the Say Sorry team to check whether the content is appropriate, respectful and suitable for the platform.

After approval, the complete Sorry Card page may be included on the public sections of SaySorry.in and may be searchable by website visitors. The card may include the submitted message and any name or location details that you have chosen to make visible.

We may reject, edit, hold or remove a submission that contains abusive, unlawful, harmful, misleading, sensitive or inappropriate content, or content that violates our policies. Approval only confirms that the card is suitable for display on the platform; it does not verify or endorse every statement made in the submitted message.

5. Private Love-Related Pages and Links

Messages, proposals and other pages created through love-related features are handled differently from public Sorry Cards. For these pages, Say Sorry provides a unique link that you can share with the intended person.

These love-related pages are not displayed on our public pages, are not included in the Public Sorries listing and are not made searchable through the website's public search. However, anyone who receives or obtains the unique link may be able to open the page. You are therefore responsible for sharing the link only with people you trust.

6. Content Review and Moderation

We may review user-submitted content to maintain a respectful and safe platform. Content may be rejected or removed if it includes threats, harassment, hate, sexual exploitation, illegal activity, impersonation, confidential information or another person's sensitive data without proper permission.

7. Cookies, Analytics and Website Data

Say Sorry may use cookies, local storage, web beacons and similar technologies to operate the website, remember basic preferences, understand website performance, improve user experience, prevent misuse and measure how visitors interact with our pages.

You can control or delete cookies through your browser settings. Disabling certain cookies may affect the availability or performance of some website features.

8. Google AdSense, Cookies and Advertising Technologies

Say Sorry uses or may use Google AdSense, a third-party advertising service provided by Google, to display advertisements on eligible pages of SaySorry.in.

Google and its advertising partners may use cookies, web beacons, IP addresses, device information, browser information and similar technologies to serve advertisements, measure ad performance, limit how often an advertisement appears, detect invalid or fraudulent activity and improve advertising services.

Third-party vendors, including Google, may place or read cookies on your browser or use web beacons and similar technologies when advertisements are displayed on SaySorry.in. Depending on your location, consent choices and applicable settings, advertisements may be personalised or non-personalised.

Google may use advertising cookies to help serve ads based on a user's previous visits to SaySorry.in or other websites. Say Sorry does not control cookies or similar technologies placed directly by Google or other third-party advertising partners.

Where legally required, including for eligible visitors in the European Economic Area, the United Kingdom and Switzerland, Say Sorry may use a Google-certified consent management platform or consent message. This may allow visitors to consent, reject consent or manage available privacy and advertising choices.

You can review or manage personalised advertising preferences through Google Ads Settings . You can also learn more about how Google uses information from sites and apps that use its services through Google's partner sites information page and learn more about Google's advertising technologies through Google's advertising technologies page .

You may also control or delete cookies through your browser settings. Blocking certain cookies may affect how advertisements or some website features are displayed or measured.

9. Data Protection

We take reasonable steps to protect submitted information from unauthorised access, misuse or loss. However, no online platform can guarantee complete security. Users should avoid submitting passwords, financial details, government identification numbers or other highly sensitive personal information inside a message or card.

10. Sharing of Information

We do not sell your personal information. Information may be shared only when necessary to provide the requested service, comply with legal requirements, operate essential service providers or protect the safety and rights of users and the platform.

11. Third-Party Links

Our website may include links to external websites. Say Sorry is not responsible for the privacy practices, security, content or policies of third-party websites.

12. User Responsibility

Users are responsible for the information, message and media they submit. Please make sure your content is respectful, lawful and does not contain another person's sensitive or private information without permission. You are also responsible for deciding whom you share a private love-related page link with.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of Say Sorry after an update means you accept the revised Privacy Policy.

14. Contact Us

SaySorry.in is an independent online platform operated by Chandan Pathak from India.

If you have questions about this Privacy Policy, advertising technologies, the visibility of your card or how your information is handled, you can contact Say Sorry through our website contact page.